Return/Refund Policy

APLD Membership/Certification Cancellation by Participant

Requests for membership cancellations will not be honored.

Certification cancellations received within 30 days of becoming certified or renewing certification may be eligible to receive a full refund less a $25 service fee plus any processing fees. Cancellations will be accepted via fax or email at [email protected], and must be received by the stated cancellation deadline.

Cancellations received after the stated deadline will not be eligible for a refund.

All refund requests must be made by the organization’s primary contact or credit card holder. Refund requests must include the name of the company and the name of the member.

The above policies apply to all Association of Professional Landscape Designers (APLD) memberships unless otherwise noted in membership materials. Please read all individual materials thoroughly for any specific policies.

APLD Event Cancellation Policy

Event Cancellation by APLD
APLD reserves the right to cancel an event due to low enrollment or other circumstances which would make the event nonviable.

If APLD cancels an event, registrants will be offered a full refund. APLD is not responsible for individual expenses related to the event (i.e. hotel, flight, car rental, etc.).

Should circumstances arise that result in the postponement of an event, APLD has the right to either issue a full refund or transfer registration to the same event at the new, future date.

Event Registration Cancellation by Participant
The deadline to receive a refund for your registration is 30 business days before the event. From the time of paid registration through the 31st business day before the event, attendees may elect to cancel their registration and receive a full refund less a $25 service fee plus any processing fees. All refund requests must be made by the company or attendee, and will be accepted via fax or email. Refund requests must be received by the stated cancellation deadline and must include the name of the company and attendee. Cancellations received after the stated deadline will not be eligible for a refund.

These above policies apply to all APLD events unless otherwise noted in event materials. Please read all individual event materials thoroughly for any specific policies, as most events list a specific cancellation date.

APLD Goods and Product Refund/Return Policy

All returns of goods and materials purchased directly from APLD require prior authorization. Shipping and handling charges are non-refundable; returns must be authorized by APLD within 30 days of the invoice date. Within thirty days of purchase, we will replace, substitute or repair, at our sole discretion, any product that is deemed defective.